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If you are in the hospitality industry, you may be able to grow your business by winning hotel tenders.
This is because there are quite a few services that buyers look to outsource. There are the usual services linked to hotels, i.e., housekeeping, laundry, and restaurant services. But are you aware of all the services hotel tenders can fall into and why buyers seek these services?
In this blog, we take a look at these services, and the reasons why buyers are outsourcing them.
Firstly, hotel tenders can be split into two sections, front of house and back of house.
Back of house hotel tenders:
As you can imagine, this will include all services that hotels require to operate. This includes:
Front of house hotel tenders:
These are the services that are seen by guests.
You may be thinking, surely hotels do not need to outsource for their services? However, it might surprise you that this is more common than you think. Whilst most will have in-house processes for the majority of their services, there will be some that they outsource for. This will be determined by business size, business operations, and unexpected occurrences. Such as when the Covid-19 pandemic hit, there was a sudden need for PPE and hygiene products. As markets change, so does the need for outsourcing.
Hotels are always trying to improve the efficiency of costs. Therefore, they may find outsourcing certain services will provide better cost management. Overall, reducing their operating costs and increasing their return of investment.
Having external companies providing services that they specialise in will improve overall operations.
For example, they could outsource to cleaning companies, who are specialists in what they do. This will ensure that the hotel is cleaned to the highest standard. Rather than relying on in-house staff who may be inexperienced or work across different services. This feeds into point three…
Having specialists in place for certain operations will improve their overall efficiency. In some hotels, they will have staff that operate across more than one service. This could hinder overall performance. Whereas having providers in place, focusing on one service, will improve operations.
Not having to manage large numbers of staff and operations will mean hotel owners/management can focus on other areas. This is because the outsourced providers will be responsible for overseeing their services. Hotel management will only need to oversee the overall operations, reducing micro-management.
If services are being provided to the highest quality, then guest satisfaction is likely to improve. This is of course the main focus for hotels to succeed.
In some scenarios, hotel owners/management may not know how to do something. More so during the start-up process for the hotel. This usually lies within admin, legal and finance services. Therefore, outsourcing these will help improve their knowledge for development. It could also result in continued outsourcing, if they feel this is the easiest route to take.
To summarise, buyers seek hotel tenders for numerous reasons, and it is more common than you think. The seven most common reasons for hotels to outsource products and services are:
Hotel tenders can be divided into two categories: front of house and back of house. You first need to establish where your services lie, from the following:
Back of house hotel tenders:
Front of house hotel tenders:
Once you know this, you can then begin to source new opportunities.
We source hospitality tenders daily, manually searching across the web. We recognise the importance of finding the right tender. Our Opportunity Trackers manually upload new tenders every day. You’re able to filter the results by keyword, location, budget and more. You no longer have to rely on inaccurate CPV codes to find the right opportunity for your business.
Hotel Accommodation Services
UK Biocentre Limited – South East – Budget: £2,500,000
Nightly Paid Accommodation Framework Project
The Royal Borough of Kingston upon Thames – London – Budget: £4,000,000
Travel and Accommodation Management
AWG Group Ltd – Eastern – Budget: £4,500,000
Accommodation Services
Birmingham Organising Committee for the 2022 Commonwealth Games Limited – West Midlands – Budget: £550,000
Provision of Hotel Services at Cavendish Square
The Royal Marsden Hospital NHS Foundation Trust – London – Budget: Undisclosed
If you would like to see the hotel contracts on the portal, please get in touch for a free demo.
Upgrading to Discover Elite will ensure you never miss a tendering opportunity, even when you’re busy!
Get in touch to find out more information.
You’ve finished our blog, but you may not be entirely confident with writing bids for hotel contracts…
We’ve got you covered.
You can outsource the role to our dedicated Hudson Succeed Team. They have 60 years of bid writing experience and an 87% success rate. Their team have secured direct contract wins totalling over £3billion for our clients. They offer four services to support you at each level of the bid writing process.
Their Tender Ready programme is designed for those who have never tendered before. This 4-week programme works with you to ensure you have everything in place to tender successfully.
Tender Improvement can help if you’re already tendering but aren’t seeing success from your current efforts. Their Bid Writers will assess your previous submissions and supporting documents. They’ll give you feedback and guidance on how to improve, helping you to secure your next hotel tender.
If you’ve written a tender and need someone to proofread it – Tender Mentor is for you. A Bid Writer will double-check it’s in line with the specification and free of any grammar or spelling mistakes.
If you’ve found the perfect tender but don’t know where to start – they can help. Send the specification over to us and their Bid Team will do the rest. They’ll let you know what they need from you and provide you with a full breakdown. They’ll even submit it on your behalf, leaving you more time to focus on your business.
To get started with your next hotel tender, get in touch with us today.